Contact and support
Need help importing a listing, testing a calendar, connecting Stripe or handling a booking? Email [email protected].
Email support
For listing imports, calendar testing, Stripe setup and anything else, write to [email protected]. We usually reply within one business day.
Guests & bookings
Guests should contact the host shown on the property website for arrival, cancellation and refund questions. Always include your booking reference.
Calendar sync
A verified iCal feed protects your dates. If a sync shows an error, export the calendar URL again and reconnect it from the dashboard.
Payments
Guest money goes directly to your Stripe account. For payout and refund questions, check your Stripe dashboard or contact their support.
Prefer to fix it yourself?
Every answer lives in your dashboard — start with your live property preview.
Free preview · No credit card required